Please Note: The Ohio Department of Aging (ODA) is planning a Healthcare Electronic Notification System (HENS) 2.1 minor application release
on September 22, 2022 at 5:00PM. There may be a very brief interruption.
New Users: Please reach out to your employer's HENS administrator to create a user account. If your employer does not have a HENS administrator, please connect with your local AAA to have an Administrator account created.
Troubleshooting: For technical issues including access or passwords, contact the ODA helpdesk at ODA_ISD_HelpDesk@age.ohio.gov. For other systems questions, please review the HENS guides located
in the HELP tab at the top of this page, which includes the "Help Contact Information " table for direction on where to submit other help requests.
HENS 2.1 application supports the following browsers: